Privacy Policy

Power of Attorney Notary Services ("Company," "we," "us," or "our") operates Notary Kwoter at www.notarykwoter.biz (the "Platform"). Notary Kwoter is a marketplace and connection platform that helps people seeking notary-related services connect with independent notary providers.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use the Platform, submit a service request, communicate with us, or otherwise interact with our services.

By using the Platform, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Platform or submit a service request.

Information We Collect

Information You Provide

Contact and request information may include:

• Your full name
• Email address
• Phone number
• City, state, ZIP code, and service location information
• Service type requested, such as mobile notary, loan signing, or remote online notarization
• Document type or general description of the service needed
• Number of signers
• Requested date, time, and scheduling preferences
• Special instructions you choose to provide
• Language preferences, if provided

Communications may include:

• Messages submitted through the Platform chat
• Customer-support inquiries
• Email, text-message, or other communications regarding your request
• Your acceptance of communications consent and Terms of Service, including related timestamps

Information Collected Automatically

When you use the Platform, we or our service providers may automatically collect information such as:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and interactions with the Platform
• Referring and exit pages
• General geographic information derived from your IP address
• Cookie and similar-technology information

How We Use Your Information

We may use the information we collect to:

• Receive, process, and manage your service request
• Connect you with independent notary providers in your area
• Share relevant request details with providers so they can contact you about availability and quotes
• Send verification messages, request confirmations, provider-match notifications, and scheduling updates
• Respond to customer-service questions and support requests
• Maintain, secure, troubleshoot, and improve the Platform
• Detect, investigate, and help prevent fraud, abuse, security incidents, and unlawful activity
• Comply with legal obligations and enforce our Terms of Service
• Send marketing or promotional communications when permitted by law and subject to available opt-out choices

Text Messages and Email Communications

If you provide a phone number or email address, we may send communications related to your request, including verification messages, request confirmations, provider-match notifications, appointment updates, and follow-up messages.

Message frequency may vary based on your request and interactions with the Platform. Standard message and data rates may apply, depending on your mobile plan.

You may opt out of promotional text messages by replying STOP to a promotional text message. Even after opting out of promotional messages, you may still receive transactional or service-related messages needed to process an active request, where permitted by law.

How We Share Your Information

We may share personal information in the following circumstances:

Independent Notary Providers

When you submit a request, we may share relevant details with one or more independent notary providers who may be able to assist you. This may include your name, phone number, email address, requested service type, general location, scheduling preferences, and special instructions. Providers may contact you directly with quotes, availability, or service-related questions.

Service Providers

We may share information with vendors that help us operate the Platform, such as hosting providers, communications providers, customer-support tools, security providers, analytics providers, and other vendors that perform services on our behalf.

Analytics and Advertising Technologies

We may use analytics or advertising technologies, such as Google Analytics or Meta technologies, if enabled on the Platform. These technologies may collect information about your device and interactions with the Platform to help us measure performance, understand traffic, and improve advertising effectiveness.

Legal, Safety, and Business Transfers

We may disclose information when we believe disclosure is necessary to comply with law, legal process, or governmental requests; protect the rights, safety, and property of the Company, users, providers, or others; investigate suspected fraud or security incidents; or in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business.

Cookies and Similar Technologies

What Are Cookies?

Cookies are small data files stored on your device when you visit a website. Similar technologies may include pixels, tags, scripts, local storage, and device identifiers.

How We Use Them

We may use cookies and similar technologies for:

• Essential Platform functions and security
• Remembering preferences and supporting chat functionality
• Understanding Platform use and performance
• Measuring advertising performance, if advertising technologies are enabled

Your Choices

You can control cookies through your browser settings. Disabling some cookies may affect certain Platform features or functionality.

If available, you may also use the privacy or cookie choices offered through the Platform. You may review third-party privacy controls through the applicable third party, including:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Meta: Meta Ad Preferences

How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing service requests, responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, protecting against fraud, and complying with legal obligations.

The length of time we retain information may vary depending on the type of information, the nature of the request, our legal obligations, and legitimate business needs.

Data Security

We use administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure. However, no online system, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for using caution when sharing information online and for not submitting unnecessary sensitive information through the Platform.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to applicable exceptions
• Opt out of promotional email or text communications
• Ask questions about our privacy practices

To make a privacy request, contact us at [email protected].

We may need to verify your identity before processing certain requests. Some information may be retained when necessary to comply with law, resolve disputes, maintain records, prevent fraud, or enforce our agreements.

California Privacy Rights

If you are a California resident and applicable law covers our processing of your personal information, you may have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

California Rights May Include

• The right to know the categories and specific pieces of personal information collected about you
• The right to request deletion of personal information, subject to legal exceptions
• The right to request correction of inaccurate personal information
• The right to opt out of the sale or sharing of personal information, where applicable
• The right to limit certain uses or disclosures of sensitive personal information, where applicable
• The right not to be discriminated against for exercising applicable privacy rights

Categories of Information We May Collect

• Identifiers, such as name, email address, phone number, IP address, and location information
• Service-request information, including requested service type, scheduling, and general location
• Internet or electronic activity information, such as Platform interactions and chat activity
• Approximate geolocation information
• Communications and customer-support information

How to Submit a California Privacy Request

Email your request to [email protected]. Please include enough information for us to verify your identity and understand your request.

Authorized Agents

You may authorize another person to submit a privacy request on your behalf. We may request proof of the agent's authority and may require you to verify your identity directly.

Do Not Sell or Share My Personal Information

We do not sell personal information for money. If advertising or analytics technologies on the Platform result in processing that is considered a sale or sharing under applicable California law, you may request to opt out by emailing [email protected] with the subject line “Do Not Sell or Share My Personal Information.”

Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information through the Platform, please contact us at [email protected].

Third-Party Links

The Platform may include links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. Review the privacy policy of any third-party website or service before providing information to it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date above. Your continued use of the Platform after an update becomes effective is subject to the revised Privacy Policy.

Contact Us

Power of Attorney Notary Services

Website: www.notarykwoter.biz

Privacy email: [email protected]